PRIVACY & COOKIE POLICY

What data we collect

We may collect the following types of information:

• Name, email address and phone number when you submit the contact form
• Technical data such as IP address, browser type and device information
• Usage data about how you navigate and interact with the site
• Cookies and similar tracking technologies as described below

How we use your data

We use personal data to:

• Respond to enquiries sent through the contact form
• Improve website performance, security and user experience
• Comply with legal obligations and protect our rights
• Analyse aggregated, non-identifiable traffic patterns

Cookies and tracking

This site uses cookies and similar technologies. You can manage cookies through your browser settings.

Legal basis

We process personal data on the basis of legitimate interests, consent (where required), and contractual necessity when responding to your enquiries. UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, applies.

Sharing and transfers

We do not sell personal data. We only share information with trusted service providers who help us operate the website (such as hosting, analytics and email delivery), and only where adequate safeguards are in place. Data may be processed outside the UK only with appropriate protections.

Data retention

We keep personal data only for as long as necessary to fulfil the purpose it was collected for, including legal, accounting and reporting requirements. Contact form submissions are typically retained for 24 months.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration. No online transmission is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the effective date noted above.